Bugtracker
From PapayaCMS
You can report errors in papaya CMS with our mantis bugtracker. You can find the bugtracker here:
How to report an error
When you want to report an error, you should give us the following details:
- Which version of papaya CMS were you using?
Right now, there are various version of papaya CMS in use: papaya CMS 4, papaya CMS 5 beta, papaya CMS 5 RC1 as well as the Nightly Builds of papaya CMS 5. In order to enable us to assign your report to the correct papaya-Version, you need to tell us the version you are using. - Which browser were you using?
Some errors are related to the JavaScript in papaya CMS. This generally affects the rich text editor which is completely implemented in javascript. But there are other javascript based components in papaya CMS. Since most browsers use different javascript implementations, it is vitally important that you tell us what kind of browser and which version you are using. - Which operating system do you use?
Webbrowsers can display web pages quite diffently on different clients. This depends not only on the display resolution, but also on the operating system (windows, linux, mac os). Since papaya CMS has not been tested with all possible operating systems, it is possible that some combinations of webbrowser, operating system, and hardware platform will cause problems. - Which component of papaya CMS is affected by the problem?
Please tell us the name of the module or the core component of papaya CMS that has been affected by the error. - How does the error present itself?
Please explain the nature of the error. Are pages rendered erroneously? Does papaya CMS deliver white pages? Do you see error messages? It is advisable that you turn on error logging and take a look at the protocol in the papaya backend. - Can you reproduce the error?
Does the error always occur when you request the page? If not, under which circumstances does the error occur?
Suggest a new feature / an enhancement
When you want to suggest a new feature, you can post an enhancement request in our bugtracker. Feature requests can be related to following points:
- Improving an existing function
Some functions can be improved just by reordering or redesigning the user interface. You can suggest some improvements or new designs in a bug report. User interface enhancements also extend to the terminology used in the backend. If you can think of a better wording for input fields, buttons, or labels, you can help us enhance the usability of the user interface. - Introducing a new function
In case you know of a certain function in another CMS and you would like to see this function implemented in papaya CMS, you can post a feature request in our bugtracker.